Cookie Policy

Cookie Policy

How we use cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly. Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site, which allow visitors to share content onto social networks. Twitter and Facebook currently set cookies. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information..

Other third party websites

Our website may, from time to time, contain links to and from third-party websites, including those of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Security and safe storage of your personal information

Once we’ve received your information, we'll use appropriate procedures and security features to try to prevent unauthorised access.

Unfortunately, the transmission of information via the internet isn’t completely secure. Although we endeavour to protect your personal data, we can't guarantee the security of data transmitted over the internet. Any transmission of data is at your own risk.

Information supplied by you to us, or that we collect about you, may be transferred and stored by us or processors for the purpose of providing services to you outside the European Economic Area. Where this occurs, we use the model clauses as issued by the European Commission or other appropriate safeguards where applicable. By submitting personal data, you agree to this transfer, storing or processing.

We may monitor the use and content of emails, calls and secure messages sent from and received by us so that we can identify and take legal action against unlawful or improper use of our systems. The main examples of unlawful or improper use are attempting to impersonate Natures Menu, the transmission of computer viruses and attempts to prevent this website or its services from working.

You’re able to correct the information we hold about you as follows:

You’re able to change your preferences relating to communications from Natures Menu and withdraw your consent at any time

  • If you’re an online Natures Menu member you can do this by logging into your online account and changing your preferences.
  • If you aren’t an online Natures Menu member you’ll need to email us at updatemydetails@naturesmenu.co.uk
  • You may make a request to access your personally identifiable information that’s held by us and maintained in our database. To do this you need to email your request to privacy@naturesmenu.co.uk
  • From 25 May 2018, depending on the circumstances, you may also have the right to:
    • Request erasure of personal information we hold about you
    • Request restriction of processing of such information
    • Object to the processing of such information
    • Request a copy of such information in a portable format

If you have concerns about the way we handle your personal data, you can contact the ICO or raise a complaint.

Freedom of information

  • To make a request for information under the Freedom of Information Act please send your request to privacy@naturesmenu.co.uk or to:
  • Freedom of Information requests
  • Natures Menu Limited, Falcon Road, Snetterton, NR16 2FB

Comments and questions

You can send any queries and comments about this Privacy policy by email to privacy@naturesmenu.co.uk or by post to Privacy,

  • Natures Menu Limited,
  • Falcon Road,
  • Snetterton,
  • NR16 2FB

Last updated: May 2018v1